Browsing Brage HiM by Author "Kritchanchai, Duangpun"
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Innovation in healthcare services : creating a Combined Contingency Theory and Ecosystems Approach
Engelseth, Per; Kritchanchai, Duangpun (Peer reviewed; Journal article, 2018)The purpose of this conceptual paper is to develop an analytical framework used for process development in healthcare services. Healthcare services imply a form of operations management demanding an adapted research approach. ... -
Systems modelling to support the complex nature of healthcare services
Engelseth, Per; White, B. E.; Mundal, Ingunn Pernille; Eines, Trude Fløystad; Kritchanchai, Duangpun (Peer reviewed; Journal article, 2021)Healthcare is a service commonly associated with lacking performance in relation to output and the economy of production. Contingency theory and complex systems thinking are approaches here combined to study the logistics ...