Examining the effect of logistics service quality dimensions and customer satisfaction on customer loyalty: A case study of Thon Hotel Molde fjord
dc.contributor.author | Tamang, Anita | |
dc.date.accessioned | 2014-09-24T14:19:15Z | |
dc.date.available | 2014-09-24T14:19:15Z | |
dc.date.issued | 2014 | |
dc.identifier.uri | http://hdl.handle.net/11250/221518 | |
dc.language.iso | eng | nb_NO |
dc.publisher | Høgskolen i Molde - Vitenskapelig høgskole i logistikk | nb_NO |
dc.subject | Thon Hotel Moldefjord | nb_NO |
dc.subject | Hotel industry | nb_NO |
dc.subject | Customer satisfaction | nb_NO |
dc.subject | Service quality | nb_NO |
dc.subject | Customer loyalty | nb_NO |
dc.title | Examining the effect of logistics service quality dimensions and customer satisfaction on customer loyalty: A case study of Thon Hotel Molde fjord | nb_NO |
dc.type | Master thesis | nb_NO |
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Master in Logistics [421]