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dc.contributor.authorEngelseth, Per
dc.contributor.authorKritchanchai, Duangpun
dc.date.accessioned2023-07-06T10:35:20Z
dc.date.available2023-07-06T10:35:20Z
dc.date.created2018-07-12T14:04:57Z
dc.date.issued2018
dc.identifier.citationIOP Conference Series: Materials Science and Engineering. 2018, 337 1-8.en_US
dc.identifier.issn1757-8981
dc.identifier.urihttps://hdl.handle.net/11250/3076539
dc.description.abstractThe purpose of this conceptual paper is to develop an analytical framework used for process development in healthcare services. Healthcare services imply a form of operations management demanding an adapted research approach. This study therefore highlights first in the introduction challenges of healthcare services as a reasoning of this study. It is a type of service that has high societal and therefore ethical concern, but at the same time needs to be carried out efficiently to economise service production resource use. Combined business and ethics concerns need to be balanced in this service supply system. In the literature review that is the bulk of this paper, first, particularities of the service industry processes are considered. This is followed by considering literature on contingency theory to consider the nature of the supply chain context of the healthcare service processes highlighting interdependencies and appropriate technology use. This developed view is then expanded to consider an ecosystems approach to encompass the environment expanding analyses to considering in balanced manner features of business, society and nature. A research model for directing both further researches on the healthcare service industry an innovation of such services in practice is introduced.en_US
dc.language.isoengen_US
dc.relation.urihttp://iopscience.iop.org/article/10.1088/1757-899X/337/1/012022
dc.rightsNavngivelse 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.no*
dc.titleInnovation in healthcare services : creating a Combined Contingency Theory and Ecosystems Approachen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionpublishedVersionen_US
dc.source.pagenumber1-8en_US
dc.source.volume337en_US
dc.source.journalIOP Conference Series: Materials Science and Engineeringen_US
dc.identifier.doi10.1088/1757-899X/337/1/012022
dc.identifier.cristin1596934
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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Navngivelse 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Navngivelse 4.0 Internasjonal